Privacy Policy
Last Updated: May 5, 2026
Jaluxe Marketing Agency (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website jaluxemarketingagency.com, interact with our services, use our marketing platform tools, or engage with any of our client businesses through websites, chat widgets, forms, or communications managed by us.
Information We Collect
We may collect the following personal information when you fill out a form, use a chat widget, request information, or contact us or one of our client businesses:
- Full name
- Phone number
- Email address
- Business name
- Service type requested
- Property or business address (if provided)
- Messages submitted through chat widgets or contact forms
We may also automatically collect non-personal information such as browser type, IP address, device type, and pages visited through cookies and analytics tools.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Schedule appointments and provide updates on behalf of our client businesses
- Send appointment reminders via SMS, email, or chat
- Send follow-up communications related to your inquiry
- Send occasional promotional offers on behalf of our client businesses (only with your consent)
- Operate and improve chat widgets, CRM platforms, and communication tools used by our client businesses
- Provide marketing, advertising, CRM, AI automation, and communication services to our client businesses
- Improve our websites and customer experience
- Analyze website traffic and marketing performance
SMS/Text Messaging
By submitting a form on our website, engaging with a chat widget, or submitting a form on any website operated or managed by our client businesses and providing your phone number, you consent to receive text messages. These messages may include:
- Responses to your inquiries
- Appointment confirmations and reminders
- Project or service status updates
- Promotional offers and discounts (with your consent)
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance. Consent is not a condition of purchase.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Chat Widgets and Online Forms
We operate chat widgets and online forms on our website and on websites managed on behalf of our client businesses. When you interact with a chat widget or submit a form, your information (including name, phone number, email, and message content) is collected and processed through our CRM platform to facilitate communication between you and the relevant business. The same privacy protections described in this policy apply to all data collected through chat widgets and online forms.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With our client businesses for the sole purpose of fulfilling your service request, inquiry, or communication
- With trusted service providers and platforms that assist us in operating our business (e.g., our CRM platform, email service providers, advertising platforms, and communication tools)
- When required by law or to comply with a legal process
- To protect our rights, safety, or property
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Our Role as a Service Provider
When we provide marketing, CRM, website management, chat widget, AI automation, and communication services on behalf of our client businesses, we act as a service provider processing data on their behalf. Each client business maintains its own privacy policy and terms of service that govern their direct relationship with their customers. We encourage you to review the privacy policy of any business you interact with through our managed platforms.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website and websites we manage on behalf of our client businesses may use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and support advertising and marketing efforts. You can control cookie settings through your browser preferences.
Third-Party Links
Our website and client websites may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any website you visit.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of receiving marketing communications at any time
- Opt out of SMS messages by replying STOP
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Jaluxe Marketing Agency
Phone: (941) 228-9913
Email: ateja@jaluxemarketingagency.com